What Our Customers Are Saying!
Dear Sentry Systems Dispatchers,
I wanted to thank you for your great customer service. We have had a number of false alarms in past few months. It gives me great comfort to know that you are there for us. Your calls are prompt and you are always very professional and courteous. You go that extra step to trace us down before calling the police. I greatly appreciate that!
I also want to thank Dan for his great service this past year.
Sincerely, Gloria J. White Bear Lake, MN
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Dear Mr. Corbet,
We just want to commend you on one of your employees “Leo”. We were having problems with our security system since Comcast was installed where they didn’t hook up the security system after they installed Comcast.
We had SSI installed in 2001 – One of the best things we ever did –
Leo came out today to re-connect the SS that Comcast failed to do. Let me tell you, you will never have a better service man then Leo. He is professional, kind and a asset to your company.
Any service we need – send “Leo”.
It is great to have your service, and the service tech you have such as “Leo” just makes you more happy with your company! Please let him know how happy we are with him – What a service man you have.
Thank You
Jim & Audrey L.
Coon Rapids, Mn
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Quick Response Time
“A representative from a local fire department was commenting on the response time of SSI’s Central Station. One of his observations was that other Central Stations have an average response time of 3 minutes while SSI’s response time is 15-30 seconds. He also mentioned that other representatives at his fire department are in agreement.”
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Hello,
We wanted to drop a note of thanks to Alice Strawn and Brandon for doing such a wonderful job with our security system.
Alice was very attentive in listening to the security needs for our family and home. We appreciate the time she gave us in going over system possibilities, and her recommendations to meet them. She remained patient an kind during all of our questions and interruptions of our 2 children. We also appreciate the extra effort Alice made to get our system installed ahead of schedule. This was a pleasant surprise.
Our timely installation went very well. Brandon arrived on time, did a great job and is such a pleasant person. He answered every question, and made sure we were comfortable with working our system. There were no messes, you wouldn't even know he had done an install!! He was so nice to the kids and the whole family. Great guy!
Thank you for making our system design and install a pleasant experience. We will definitely refer Alice and Sentry Systems to our friends.
Sincerely, Kathleen and Mark S - Chisago, MN
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Hi Josh,
My name is Seth P. and I am the superintendent for Luck Golf Course up here in Luck WI. We just had an installer up here work on our alarm system after we remodeled our pro shop. I just wanted to call and let someone know he was absolutely fantastic, he was amazing! (We are) really pleased with his work and he (Leo) was a really nice guy. We thought he was absolutely outstanding!
Seth P. Luck WI
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Dear Madam/Sir:
Barry (on one day) and Dan (on another) walked me through the instructions on how to turn off the buzzer control in our keypad.
Both men were so very precise, professional, courteous and humble. I appreciate them greatly and trust you do too.
Thank them again.
Sincerely, Rita B. Mendota Heights, MN
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"Thank you for the great service over the last 14 years. As we have traveled a lot, it has been with confidence that our home would be taken care of by your monitoring service. We are now selling our home.... We will refer the new owners to your company..."
- James R.
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"Your service was very good. We thank you for the professionalism of your company..."
- Len L.
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